At Plainwell Flowers we are committed to quality and service. Our 100% satisfaction guarantee is our personal commitment to creating long term relationships with our customers. Your satisfaction is our number one priority, not just because it's our job, but because we care. We choose only the freshest, highest quality flowers and our professional and caring staff will serve all your floral needs. Your gift will arrive beautifully presented and personalized with your message. Need help with a special event? We'll help you choose the perfect flowers for the occasion.

Hours of Operation

Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed or by appointment

Delivery Information

A local delivery fee of $8 will be added to each order, for each address. Deliveries to Allegan and Kalamazoo have a delivery fee of $12. Deliveries to Wayland and Shelbyville have a delivery fee of $15.

U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee exact delivery time, especially in the early morning.

We are unable to make deliveries on Sundays with the exception of funerals and weddings. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. We try our best to accommodate all customer's needs, but there are things even we can't do.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the internet.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.